Shipping policy
Processing Time:
- Most orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. Some orders may take longer to process based on availability. We will contact you if your order is significantly delayed.
Shipping Methods:
- We offer standard shipping and expedited shipping options. Shipping costs and delivery times will vary based on the selected method.
Shipping Costs:
- Shipping costs are calculated at checkout based on the weight of the items, shipping method, and destination.
Domestic Shipping (within US):
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Estimated delivery within 1-3 business days.
International Shipping:
- Please contact us for international shipping options.
Customs and Duties:
- International customers are responsible for any customs duties or taxes imposed by their respective countries.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking details to be updated.
Shipping Delays:
- We are not responsible for delays caused by external factors, such as weather conditions, customs processing, or carrier issues.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.
Address Accuracy:
- Customers are responsible for providing accurate shipping information. Inaccurate addresses may result in delays or non-delivery.
Returns Due to Shipping Issues:
- If a package is returned to us due to an incorrect address or failure to claim the package, the customer will be responsible for the cost of reshipment.
Contact Information:
- If you have any questions or concerns about your order's shipping, please contact our customer support at stormy@hardworkcompany.com
Note: This shipping policy is subject to change without notice. Please review it periodically for any updates.